OPERATIONS MANAGEMENT, 3rd Edition

Operations Management is a modern success story that plays an essential role in any organisation. Andrew Greasley provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries. Operations Management 3rd Edition features:* European perspective.* Focused, condensed approach.* Comprehensive package of online learning support materials.* Strong pedagogical structure.* Fully revised and updated full colour presentation.* More exercises at end of chapter and more quantitative exercises* Cases are updated throughout. Now includes: service including public sector, international, a mix of mini-cases and a longer case for each chapter.* More strategic and international commentary is incorporated.* A strategy link section consisting of a paragraph relating each chapter topic to operations strategy is included